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4936 W. Kenosha St. Broken Arrow, OK. 74012  -  918.392.1726  -  866.392.1726
 
Delivery Information

 

Generation Flowers, Best Tulsa Florist
 Delivery Information

Our local delivery fee of eight dollars will be added to each order, for each address. *(For deliveries outside our local delivery area, this charge will vary)
NOTE—When placing your order on line, if you click on PICK UP instead of delivery and then continue to order for flower delivery, you will be charged the eight dollar delivery. Sorry for any inconvenience, we understand that some shoppers may skip over this option in the order process.   PICK UP means you want to come to the store and pick it up instead, therefore no need to pay shipping. Please select the correct method of shipping when placing your order.  
  • Our Express Delivery Service is also available at an additional charge if you need a RUSH delivery! Please call us for more info at 866-392-1726
  • Orders should be received in the morning for same-day delivery. Orders received after that time will be put on the 2nd delivery trip route and if at all possible and time allows, we will try our best to deliver it same day, if not, it will be delivered the next day.
  • We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
  • We are unable to make deliveries on Sundays, *except- we do deliver for funerals*. Deliveries requested on this day will be delivered the following business day.
  • Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
  • We will be happy to accept your international orders if you call our shop directly toll free at 866-392-1726. We are unable to accept international orders over the Internet.
 

FAQs

 
Privacy Policy
 
 
 
 
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. 

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user’s demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don’t have to re-enter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.
 
Placing an Order
When you place an order, we require you to provide us with Personal Information. We use this information to give you a customized experience and to process the orders that you place with us.
For your shopping convenience, when you place an order, we automatically establish your own Personal Account where information used in placing such order (including billing address, email address, and telephone number(s) is saved. Your Personal Account is password protected from third parties. You may access your Personal Account by requesting your password from us (go to My Account) and then signing in with that password. Afterward, you may change your password, edit your Personal Information or request a password reminder at any time. Our database stores your billing and delivery information, and will automatically transfer it to the order form each time you place an order so that you do not have to re-enter this information when you sign in at subsequent visits.
The recipient phone number, which you furnish to us when you place an order, is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact recipients toensure satisfaction with their gift.


Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. 

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. 

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet. 

Linked Sites
 
Our site may contain links to other websites. Privacy policy policies on such linked sites may be different from our policy. We are not responsible for the privacy practices and content of these third-party web sites. You access such linked sites at you r own risk. We urge you to follow safe Internet practices and do not supply personal Information to these Web sites unless you have verified their security and privacy policies.
 
Child Protection
We take special care to protect the safety and privacy of children. Our site is general audience sites. Consumers making purchases on our site must have a valid credit card and be 18 years of age or older. It is the policy of Generation Flowers not to collect personal information on any person under the age of 18 and we request that any person under age 18 not submit any personal information via our site. 

Sale, Trade or Rental of Personally Identifiable Information
We only share Personally Identifiable Information with businesses that we believe to be reputable and that can provide you with offers and information that we think will be of interest to you. If you would like to opt-out of our providing your name and mailing address to third parties, please follow the procedure outlined in the Opt Out / Modify section below. We do share Personally Identifiable Information with our floral and gift distributors for the purpose of fulfilling and delivering your orders. We may offer free promotional emails and send promotional direct mail for products and/or services offered on our Site. You have several options for altering or removing your information from our database at any time: see "Opt Out / Modify" section below.
 
Opt Out/Modify
If you would like to modify or delete your account simply return to any of the floral sites in our network, click on the link called "Your Account". Once you have signed in to your account a menu of options is provided for you to delete or edit your stored account information.
 
 
Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

 

Safe Shopping Policy
 
 
 
When you shop with Generation Flowers your payment and personal information is always safe -- guaranteed. 

Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. 

For further information on ways we're working to protect your personal information, please read our privacy policy.
 
 

 

Certain varieties of cut flowers last longer than others. Carnations, for example, can remain vibrant for long periods. Roses have a shorter vase life, but are prized for their special and delicate beauty. When buying flowers, be sure to ask us how long you should expect your arrangement to last. Whatever variety you choose, a little TLC will go a long way to keep your blooms looking fresh longer. Here are a few handy tips that can help add days to their beauty!
 

 

Essentials for your flowers:
 
Keep them in a cool spot (65 to 72 degrees Fahrenheit; 18 to 22 degrees Celsius), away from direct sunlight, heating or cooling vents, direct drafts from a ceiling fan, and the tops of televisions or radiators. (Appliances like televisions give off heat, causing flowers to dehydrate.)
 


 
When your flowers arrive
 in wet foam
 
Keep the floral foam soaked in water containing floral food provided by Generation Flowers. Be sure to follow the directions on the package.
 


 
When your flowers are arranged in water
 
Keep the vase filled with water containing floral food provided by Generation Flowers. Be sure to follow the directions on the package.

If the solution becomes cloudy, replace it entirely. If possible, recut the stems by removing one to two inches with a sharp knife.

Remove leaves that will be below the waterline. Leaves in water will promote bacterial growth that can harm the flowers.
 


 
When your flowers have woody stems and branches (such as Quince, Forsythia, or Lilac)
 
Cut the stem with sharp pruning shears. Place in warm water containing fresh floral food to promote flower opening.
 


 
What is floral food and why use it?
 
Floral food is a combination of additives that help to nourish the flowers and discourage bacteria from growing in the water. It is one of the best—and easiest—ways to extend the life of your flowers. It is very important to follow the directions on the package correctly. Improperly mixed floral food can do more harm than good.
 

 Deluxe(.00 more) does not necessarily make a huge difference in size, however it is fuller, more lush and may provide a small upgrade in variety of flowers-plants- or gourmet  added to the item. 
Premium(.00 more) in most cases will provide a noticeable size difference from the as shown version except, for example, in the case of a brides bouquet, where it may include an upgrade in quality not so much in size.  In most cases Premium would also mean changing size of container to also accommodate the upgrade in size.
 
Feel free to contact us with any specific questions you have about upgrade options.
·        We are unable to make deliveries on Sundays, *except- we do deliver special for funerals only*. Deliveries requested on this day will be delivered the following business day.
·        A standard local delivery fee of .95 will be added to each order, for each address. *(For deliveries outside our local delivery area, additional charges will apply)
NOTE-- If you click on PICK UP instead of delivery ({info_content_field}.00) and then continue to order for flower delivery, you will be charged the .95. Sorry for any inconvenience, we understand that some shoppers may skip over this option in the order process. You also need to fill out delivery info even though you are picking it up. PICK UP ({info_content_field}.00) means you want to come to the store and pick it up instead, therefore no need to pay shipping. Please select the correct method of shipping when placing your order. 
·         Our Express Delivery Service is also available at an additional chargeif you need a RUSH delivery! Please call us for more info at 1-866-392-1726. 
·          Orders should be received in the morning to assure same-day delivery. Orders received after that time will be put on the 2nd delivery trip route and if at all possible and time allows, we will try our best to deliver it same day, if not, it will be delivered the next day.
·         We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
·         Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
 
We will be happy to accept your international orders if you call our shop directly toll free at 866-392-1726. We are unable to accept international orders over the Internet.